Loyalty and Rewards

Your Points Balance

REWARDS TERMS:

  • Our loyalty program rewards valued customers with loyalty points based on their continued engagement and patronage. These points are designed to provide additional benefits and incentives to our loyal subscribers.
  • Each time your online subscriptions renews, the system will automatically assigns loyalty points to your account. There’s no need for manual intervention.
  • For the pay-at-reception subscriptions, there will be a two (2) week grace period to renew your account. Once payment is made, points will be added to your account. If your account is not renewed before the end of the grace period you will forfeit your accumulated points. 
  • Accumulated loyalty points can be redeemed for various rewards and exclusive offers, as specified by our loyalty program guidelines. The redemption value and available options may vary. 
  • It’s important to note that canceling your subscription will result in the forfeiture of all loyalty points associated with your account. Upon cancellation, any accumulated points, benefits, or rewards linked to the subscription will be rendered invalid and non-transferable. 
  • Loyalty points hold no cash value and are non-transferable. They cannot be exchanged for currency, refunds, or monetary compensation. Their primary purpose is to enhance the overall customer experience within our loyalty program. 
  • We reserve the right to modify or terminate our loyalty program, including the rules, terms, and benefits associated with loyalty points, at any time and without prior notice. Changes will be effective immediately upon posting on our website or other communication channels. 
  • We disclaim any liability for the loss, expiration, or cancellation of loyalty points resulting from the termination of your subscription. This includes situations beyond our control, such as technical issues, account closure, or any other circumstances that may impact loyalty points.

How to earn points

  1. Maintain an active subscription at our website to keep accumulating points. You earn 1 point for every $ spent automatically.
  2. Make any purchases from our smoothie bars or locations, pay for bookings or spend any money on our website rawfitnesshealthclub.com to earn 1 point for every $ spent automatically.
  3. Make any purchases at Khan’s poultry and earn a point for every $ spent. Make sure to ask retail supervisor to credit your points. You will need to provide them with your email that has active membership at rawfitnesshealthclub.com to receive the points.

DISCLAIMER: Your points will become 0 as soon as you cancel your membership. There’s no way of getting the points back after cancellation, if your subscription gets cancelled due to a mistake, please contact RAW Fitness Health club front-desk immediately.

How to redeem the points:

Just notify our front-desk staff to get a coupon for your points, they will redeem any number of points you’d like and provide you a coupon certificate which can be used  on various places such as:

  1. Get discounts at RAW Fitness bars.
  2. Get discounts at Khan’s poultry
  3. Get discounts at our partner stores listed here
  4. Get airline miles / win vacation on customer loyalty. Learn more about this special offering at our front-desk.
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