Terms and Conditions

ENTRY

Admission for gym members MUST be 16 years and over.

-All users are required to have a current SWIPE card from the Concierge desk to use the facility. Other forms of ID (driver’s license, student ID number, etc. are NOT valid.)

ATTIRE

-Closed- toe athletic footwear is mandatory. No bare feet, sock feet, sandals, slippers or heeled shoes.

-Shirts must be worn at all times

-Jeans or pants with belts or exposed metal will not be allowed

Raw fitness staff reserves the right to judge the acceptability of all attire

PERSONAL BELONGINGS

-Large bags, coats, books etc. cannot be left near exercise equipment or carried throughout the fitness facility.

-All personal belonging must be placed in the lockers provided.

-Personal items are not to be left on or behind the front desk.

-Raw fitness health club is not responsible for the loss or misplacement of any personal belongings.

RAW FITNESS HEALTH CLUB POLICIES

-Beverages must be tightly sealed

-No food is allowed on the training area.

-Profanity, abusive language or flagrant behavior will not be tolerated. Persistent use of such behavior deemed unacceptable by -Raw Fitness staff will result in forfeiture or utilization of privileges 

NO SPITTING on the floor (NO CHEWING OF GUM).

-Damage or defective equipment should be reported immediately to the Raw Fitness staff.

-Please do not remove any signage from damage or defective equipment.

EQUIPMENT POLICIES

-Proper utilization for free weights and resistance machines are required. Raw fitness staff can only proved guidance for the correct use of all equipment and machines. The staff cannot provide exercise prescription. Personal trainers, not employed by raw fitness are permitted to

provide paid services in the fitness facility.

-Do not hang onto the treadmills while on incline.

FREE WEIGHTS AND WEIGHT MACHINES

-Warm up and cool down exercises are recommended.

-Do not drop weights.

-Replace weight plates/ dumb bells/ barbells after use.

-Collars are strongly encouraged to be used on barbells at all times.

-Do not stand or step on exercise benches 

-The use if a spotter is recommended. Use weight you can handle with good form. Never sacrifice form for weight

-Avoid PROLONG resting on machines between sets. Please allow other participants to “work in” between sets.

-Please wipe down equipment after use. Disinfectant and cleaning towels are provided.

CARDIOVASCULAR EQUIPMENT

-Limit workout to 30mins during peak usage times, or if people are waiting.

-Do not move or turn cardio equipment.

RAW FITNESS REWARDS

  • Our loyalty program rewards valued customers with loyalty points based on their continued engagement and patronage. These points are designed to provide additional benefits and incentives to our loyal subscribers.
  • Each time your online subscriptions renews, the system will automatically assigns loyalty points to your account. There’s no need for manual intervention.
  • For the pay-at-reception subscriptions, there will be a two (2) week grace period to renew your account. Once payment is made, points will be added to your account. If your account is not renewed before the end of the grace period you will forfeit your accumulated points. 
  • Accumulated loyalty points can be redeemed for various rewards and exclusive offers, as specified by our loyalty program guidelines. The redemption value and available options may vary. 
  • It’s important to note that canceling your subscription will result in the forfeiture of all loyalty points associated with your account. Upon cancellation, any accumulated points, benefits, or rewards linked to the subscription will be rendered invalid and non-transferable. 
  • Loyalty points hold no cash value and are non-transferable. They cannot be exchanged for currency, refunds, or monetary compensation. Their primary purpose is to enhance the overall customer experience within our loyalty program. 
  • We reserve the right to modify or terminate our loyalty program, including the rules, terms, and benefits associated with loyalty points, at any time and without prior notice. Changes will be effective immediately upon posting on our website or other communication channels. 
  • We disclaim any liability for the loss, expiration, or cancellation of loyalty points resulting from the termination of your subscription. This includes situations beyond our control, such as technical issues, account closure, or any other circumstances that may impact loyalty points.

FAILURE TO ABIDE BY THESE POLICIES SET FORTH ABOVE MAY RESULT IN TEMPORARY OR PERMANENT SUSPENSION OF RAW FITNESS PRIVILEGES.

Management has the right to revoke memberships if rules and policies are not adhered to.

DISCLAIMER

I/ We hereby understand and acknowledge that the training, programs and events held by Raw Fitness Health Club may expose me to many inherent risks, including accidents, injury, illness, or even death. I/ We assume all risks of injury associated with participation. I/ We hereby acknowledge my responsibility in communicating any physical and psychological concerns that might conflict with participation in activity. I/ We acknowledge that I am physically fit and mentally capable of performing the physical activity I choose to participate in. I agree, for myself and any one entitled to act on my behalf, to HOLD HARMLESS, WAIVE AND RELEASE Raw Fitness Health Club, its officers, agents, employees, organizers, representatives and successors from any responsibility, liabilities, demand, or claims of any kind arising out of my participation at Raw Fitness Health Club training, programs and/ or events. I am aware that this is a waiver and a release of liability and I voluntarily agree to its terms.

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